Head’s up! Due to Black Week, processing your return may take longer than you’re used to.
Within 14 days after receiving your order, select the items you want to return and choose the desired return method.
Pack the items you want to return and add the packing slip. Don't forget to remove the old shipping label.
Bring your package to a post office within 3 business days after registration. Due to Black Week, it’s temporarily not possible to use DHL's pick-up service for your return.
Once our distribution center has received your return you will receive a refund or an adjusted Klarna invoice. The return costs will automatically be deducted from your refund.