You can easily return by following the steps below.

Check whether your return meets our return conditions.
Fill in the packing slip and make sure that both the items and the packing slip are properly packed. (We cannot process your return without a packing slip.)
Click here to go to our return page and select a return method depending on the country to return your order.
Follow the steps to be taken.

Don't forget to remove the old shipping label.

Please ensure! in the Netherlands, it is not possible to return your package with a UPS label. If you return your order via or UPS, you will receive a shipping receipt with a Track & Trace code from the counter employee. Without a valid proof of shipping with a Track & Trace code on it, we cannot start an investigation into returns and we will therefore not refund missing returns.

If your country is not listed on our return page you can follow the steps below.

Step 1: write down 1 of the return codes on the packing slip for the items you want to return. (The return code is the reason for your return.) Do not forget to add the packing slip to the package, otherwise, we cannot process your return!

Step 2: write down our return address on a paper and attach the paper to your return.

Return address:

LOAVIES
Zeelandhaven 8
3433 PL Nieuwegein
Nederland

Step 3: go to your local post office and drop off your return. (In this case, you have to pay the return costs in advance.)

You will receive a shipping receipt with a Track & Trace code from the desk clerk. Keep the shipping receipt well until your return is fully processed and refunded.

Without a valid proof of shipment with a Track & Trace code on it, we cannot start an investigation into returns and we will therefore not refund lost returns.

Customer care

Hi, what can we help you with?

Questions

Is your question not listed? Contact us via:

Contact us

LiveChat

Facebook messenger

Email