When the items meet our return conditions you can return them. We will then proceed to a refund of the purchase amount. You can easily return by following the steps below.

If your country is listed on our return page you can follow the step below.

Step 1: write down 1 of the return codes on the packing slip for the items you want to return. (The return code is the reason for your return.) Do not forget to add the packing slip to the package, otherwise, we cannot process your return!

Step: 2: Download a return label on our return page. (The return costs will be deducted automatically from your refund.)

Step 3: go to your local UPS service point and drop off your return.

Pay attention! in the Netherlands, it is not possible to return your package with a UPS label.

You will receive a shipping receipt with a Track & Trace code from the desk clerk. Keep the shipping receipt well until your return is fully processed and refunded.

Without a valid proof of shipment with a Track & Trace code on it, we cannot start an investigation into returns and we will therefore not refund lost returns

If your country is not listed on our return page you can follow the steps below.

Step 1: write down 1 of the return codes on the packing slip for the items you want to return. (The return code is the reason for your return.) Do not forget to add the packing slip to the package, otherwise, we cannot process your return!

Step 2: write down our return address on a paper and attach the paper to your return.

Return address:

LOAVIES
Zeelandhaven 8
3433 PL Nieuwegein
Nederland

Step 3: go to your local post office and drop off your return. (In this case, you have to pay the return costs in advance.)

You will receive a shipping receipt with a Track & Trace code from the desk clerk. Keep the shipping receipt well until your return is fully processed and refunded.

Without a valid proof of shipment with a Track & Trace code on it, we cannot start an investigation into returns and we will therefore not refund lost returns.

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