Customer Care

Questions

• I did not receive an order confirmation mail, is this correct?
• Will my order be delivered to/returned from Italy, due to the flooding?
• How long will the delivery of my order take?
• How long does a refund and return processing take?
• Can I combine multiple orders in one return?
• What should I do if I have received a damaged item?
• How can I sign up for a collab?
• How can my company or brand collaborate with LOAVIES?